1. Starter & Growth Plans
These apply to the per-term Starter plan and the
annual Growth plan.
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Cancellation timing: Plans run for the full term
or year once started. Cancellation or pausing a plan mid-term is
not available — changes take effect from the start of the next
term/year.
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Refund window: A full refund can be requested
within the first 7–14 days after the term/year begins, if the
school decides the program isn't the right fit.
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After the refund window: No refunds are issued
once the 7–14 day window has passed, including for unused sessions
later in the term/year.
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How to request: Email info@trinetrabots.in or
your program mentor with your school name and term/year start
date.
2. Workshop (Per-Visit) Tier
Applies to single, on-site Workshop bookings (₹50,000 per visit, up
to 40 students; kit costs billed separately).
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7+ days before the scheduled visit: Free
cancellation or reschedule, no charge.
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Within 7 days of the scheduled visit: 50% of the
workshop fee (₹25,000) is charged, whether cancelled or
rescheduled.
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Kit costs: If kits have already been procured or
dispatched for the booked workshop, kit charges are non-refundable
regardless of cancellation timing.
3. General Notes
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These terms apply to school-initiated cancellations. If
TrinetraBots needs to cancel or reschedule a session, the school
will be offered a full refund or a free reschedule.
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Questions about a specific situation? Reach out at
info@trinetrabots.in or +91 78271 91232 before cancelling, and
we'll talk it through.